Nexus Elastomer Dosing: David Haberfellner

Hello! I'm David.

The man who does a bit of everything.
Or: Where all the threads come together.

Whenever a customer has a question, needs a system, or something suddenly isn’t working the way it should, sooner or later the request ends up on my desk. In Technical Sales Support, I help our sales team find the best possible solution for the customer – of course, only solutions that are technically feasible as well. I review inquiries, clarify technical details and try to turn “Would it be possible to …?” into “Yes, we can make that happen!”

And once the system has been sold, the journey continues: In After Sales, I support our customers when problems arise, look for the root causes, find the right spare parts and make sure that service visits and commissioning take place at the right time.

In short: I accompany a customer inquiry from the first “Can you do this?” all the way to the hopefully happy “Thanks, it works!”

The one who makes solutions possible.

Between the customer, production and the delivery service.

For a good idea to ultimately become a finished system at the customer’s site, there are plenty of things that need to be coordinated – and that’s where I come in. In project management and order processing, I take care of delivery dates, coordinate with production and purchasing, and act as a point of contact for the customer. At the same time, logistics makes sure that systems and spare parts don’t somehow get lost somewhere between “ready for shipment” and “it’ll arrive eventually” – and I coordinate everything so that it gets on its way at the right time.

I am also the point of contact for NexCare, which means I’m there whenever questions or problems come up after commissioning. So you could say I’m the link between the customer, sales, engineering, production, purchasing and logistics – or, put more simply: I try to make sure that, in the end, everyone knows what needs to go where, and when.

Enough with business theater. We want impact – with real people.

At the end of the day, people are defined by more than just their tasks, projects and achievements. That’s why I look forward to getting to know you – not as some polished, perfect business version of myself, but simply as a person. And of course, I’d also like to show you who’s behind all those tasks, solutions and, sometimes, slightly too many open to-dos.

GET TO KNOW ME BETTER – ROUGH EDGES INCLUDED

A slightly questionable collecting habit

Tattoo fan with problematic skin

I desperately wanted a tattoo even as a child. Back then, however, there was no such thing as “real” ink for me – so a henna tattoo had to do. After quite a bit of convincing, I actually managed to get one. Huge excitement … until my skin decided it wanted absolutely nothing to do with it. Allergic reaction included. When I was 18, I was on vacation – on a classic guys’ trip and, of course, not exactly sober – and thought to myself: “What could possibly go wrong? I’ve had a henna tattoo before.” Well … we now know: quite a lot. I had another allergic reaction, and the tattoo practically burned itself into my skin – more like a burn wound than body art. And the best part? I still have that tattoo to this day. A rather unusual souvenir that has been with me ever since. The irony of the story? I have absolutely no problem with a real tattoo. No allergy, no issues – apparently, my skin simply has a very strong opinion about henna.

A slightly questionable collecting habit

Some people bring magnets home from their vacations. I have a slightly different system: I buy a jersey from every football club in the places I visit – provided there is one. What started as a harmless collecting hobby has already led to a few interesting situations. In Munich, for example, I was given quite a hard time by fans of the opposing team. Apparently, my jersey was seen less as a “vacation souvenir” and more as a personal declaration of war. In Venice, I was actually forbidden from buying a jersey. The team was playing that day, and apparently the opposing fans weren’t exactly known for their hospitality. So the jersey stayed in the store – common sense had won for once. Rhodes was a little more sporting: we spent more than two hours looking for the club shop. When we finally found it, they naturally only had children’s jerseys left. Give up? Not an option. So I simply bought a children’s jersey. After all, a collecting habit knows no clothing sizes.

The driving style of a 70-year-old

According to my wife, when it comes to speed, I drive roughly like a 70-year-old. Calmly. Relaxed. Without stress. And always with enough time to enjoy the scenery along the way. While other people apparently try to get from A to B as quickly as possible, I tend to think: “We’ll get there eventually. So why the rush?” This regularly results in some loving reminders from my wife that I might want to put my foot down a little more. And the funny thing is: I’m exactly the same when riding a motorcycle. For me, motorcycling is less about “speed and adrenaline” and much more about switching off, clearing my head and simply enjoying a relaxed ride. In short: other people look for the thrill when they ride a motorcycle – I’m looking for relaxation. My motorcycle is probably the only one regularly ridden by a 70-year-old who actually isn’t one.

Connections that matter.

Great solutions start with great conversations. Get in touch with me and experience what true partnership means: open communication, genuine interest and solutions that actually move you forward. And maybe we’ll soon be laughing together about the fact that you share my passion for collecting football jerseys.

Get in contact

When five threads come together somewhere and no one knows which way is up or down, David picks up one thread at a time – and somehow, in the end, everything works out. He doesn’t look for excuses. He looks for solutions.

Thomas Meyer

Sales Manager